What timing should I expect?
Allow 1–2 business days for order handling after authorization and approximately 4–6 business days for transport after the carrier receives the shipment.
What if I selected the wrong item?
A new and unused item in original condition may qualify for return when requested within 30 days of delivery. Damage, defects, missing components, wrong shipments, and material description issues can be reported as well. Full conditions appear in the Refund Policy.
Can an item be exchanged?
Yes, if the request is eligible, approved, and stock is available. Obtain approval before mailing with the free prepaid label supplied inside the package. We apply no restocking fee.
When is an approved refund started?
The original payment method is refunded or the refund is initiated within 10 days after approval, with any later posting period controlled by the bank or card provider.
Where do I ask another question?
Reach the store through Contact Us. Include relevant order details, but leave full card numbers, login passwords, verification codes, and security codes out of email.